AUTONET TV

Suspension Service in CLIVE at Acheson Auto Works

When they hear the word suspension, many drivers in CLIVE may think back to those energetic days of grade school. Well, your vehicle's suspension is actually a good thing because it keeps your vehicle up off the road and helps provide a comfy ride around CLIVE. Its job is to keep your wheels firmly planted over bumps and through curves. Your suspension system has many parts. If you look under your vehicle, it's basically everything that connects your wheels to the vehicle's frame. These are heavy duty parts that do a lot of work. They need to be inspected for damage and excessive wear at least once a year. A good time for this is when you get your annual alignment service at Acheson Auto Works.

Here are some warning signs of suspension problems:

• the car pulls to one side
• it wanders
• the steering is erratic
• you see uneven tire wear
• you experience a poor ride or handling
• you see oil leaking from shocks

Basically, you just don't feel in control when you're driving.

Some suspension parts just wear out with use. Shocks and struts eventually lose their ability to control your ride. Wheel bearings need to be repacked every couple of years. And some suspension pieces need to be lubricated when you get your oil changed. Your service advisor at Acheson Auto Works can perform an inspection and tell you what problems you may have.

If you're in an accident, your suspension can be damaged or knocked out of alignment. Even a minor accident, like hitting a curb around CLIVE or even a large rock can mess things up for drivers. With a minor accident it's tempting for many to just get an alignment or wheel balance to correct the problem. But if there's damage, a simple alignment won't actually fix the problem, and you'll just have to align it again after the repairs are made. So if you have an accident, get your suspension system inspected right away. Suspension problems are a major safety issue because they can lead to unsafe handling.

One big cause of suspension damage for CLIVE drivers is potholes – those nasty magnets that form in roads in freezing weather. They seem to draw our tires right into them. Here are some tips for avoiding damage from potholes: First, keep your tires at their full air pressure. That gives tires their maximum resiliency and will hopefully keep your wheels or other suspension parts from crunching on a big hole. Next, just pay attention. When you see a hole you can't miss, slow down before you hit it. Driving at a slower speed will limit the damage and may keep your drink from spilling. But avoid the temptation to brake directly over the pothole. That will cause the car's weight to shift forward and add to the potential damage.

Acheson Auto Works
8000 UNIVERSITY BLVD
CLIVE, IA 50325
515-223-4300

CLIVE Customer Detective Work

One might say the most challenging part of being an automotive service technician at Acheson Auto Works is diagnosing a problem before it can be fixed.

Cars are made up of a bunch of complex systems. There usually could be a number of reasons for any given symptom. So, it's challenging to track down the actual cause of the problem. And it can be frustrating for the vehicle owner because it can take time and money to get to the bottom of a problem. If it's not something obvious, it's easy for the customer to focus on the fixing and not the diagnosing.

Let us at Acheson Auto Works introduce you to something we'll call 'Customer Detective Work' –  helping your technician find clues to what's wrong.

We start with the detective basics: What, Where and When. Play along with me; You come in to Acheson Auto Works and your car is making a funny sound...

• Q: Where's the sound?
• A: Around the right front wheel.

• Q: What kind of sound?
• A: Kind of a clunk, clunk sound.

• Q: When do you hear the sound?
• A: When I turn and accelerate. 

• Q: Right and left? Forward and back?

Do you see where we're going? You're gathering additional information to help your technician at Acheson Auto Works know where to start. Based on your car and the tech's experience, he'll know where to look and can start with the obvious suspects.

You can see how that would be more helpful than dropping the car off with a note that says "making a funny noise."

If the tech can experience the problem personally, he's better able to make a diagnosis and repair and then test to see if the repair solved the problem.

Ask us for details.

Acheson Auto Works
8000 UNIVERSITY BLVD
CLIVE, IA 50325
515-223-4300

Diagnosing Your Vehicle at Acheson Auto Works in CLIVE

When we CLIVE residents get a car repair bill, we really shouldn't be surprised to find “diagnostic fees” as one of the line items. When we get a computer fixed, there is usually a charge for the time it takes to diagnose the problem. When we go to a medical doctor, most of his fee is for his ability to diagnose what's wrong. It's no different with our vehicles.

Some diagnoses are fairly simple. Brake repairs at Acheson Auto Works usually require only a visual inspection, for instance. But other problems are much more difficult to diagnose. An intermittent engine problem, for example, takes time and expertise to pinpoint.

Modern vehicles have multiple computers that monitor a variety of sensors throughout the vehicle. When one of those sensors has a reading that is higher or lower than the standard parameters, the computer turns on the Check Engine light. Technicians at a service center such as Acheson Auto Works in CLIVE can scan the engine's computer for a trouble code. This code tells the technician which reading is too high or too low.

That's where some CLIVE residents get confused. They think that this reading concludes the diagnosis, and they don't understand why the diagnostic fee is as much as it is when all the technician did was to scan the computer. But the truth is the trouble code is only the beginning of the diagnostic procedure.

Remember, the trouble code only tells which reading is out of parameter. It doesn't say what is causing the reading to be too high or too low. Your Acheson Auto Works service technician still has to find the underlying problem. It's a lot like going to the doctor. He can take your temperature and discover that you have a fever, but that doesn't tell him what is causing your fever.

Automotive diagnostic technology can cut down the time it takes to figure out what's wrong with a vehicle that isn't running right. But it doesn't do away with the need for your friendly and knowledgeable Acheson Auto Works service technician to make a proper diagnosis. Car care, like medical care, still requires the human touch.

Acheson Auto Works
8000 UNIVERSITY BLVD
CLIVE, IA 50325
515-223-4300

Have You Checked Your Headlights?

Like everything in the IA automotive market, there have been great strides in headlight technology in recent years. IA drivers can be safer at night because of it. Good headlights improve visibility on CLIVE roads, enabling you to see farther. They also improve your peripheral vision, helping you to see the sides more clearly. The more you can see, the more quickly you can react to road conditions. This is because nearly half of traffic fatalities take place at night. And as CLIVE resident population ages, everything that helps older eyes is welcome.

Most new vehicles sold in IA come with halogen headlamps. A decade ago, halogens were exotic and expensive. Now that they are standard equipment, the price has come way down. Many luxury cars are equipped with high intensity discharge, or HID, headlamps. You have probably seen them on some CLIVE roads; they're very bright and have a bluish tint.

From behind the wheel, there is no doubt that HID headlamps are the best thing going. However, many CLIVE drivers complain about HID lights in oncoming traffic or when they approach from behind. In fact, when the National Highway Traffic Safety Administration called for public comment, they received a record number of complaints about HIDs. This has lead to several studies - your tax dollars at work. Some expect future regulation of HID lamps.

All halogen headlamps dim over time. Your service advisor at Acheson Auto Works recommends that they be changed out once a year. We suggest you replace your headlamps in the fall at the end of Daylight Saving Time. It's easy to remember; when you change your clock, change your headlamps. Remember to replace all headlamps at the same time; then all your lights will be equally bright. You will appreciate it during those long IA winter nights.

If you have an older vehicle with old-school headlamps, you might be able to get a halogen replacement. You'll be amazed at the difference this upgrade will make.

In addition to regular halogen lamps, CLIVE vehicles can upgrade to premium lamps that filter some of the yellow light, making a bright white light that's more like natural sunlight. This light's easier on the eyes and should improve reaction time.

Now, you may be able to step up to HID headlamps, depending on the kind of car you drive. These lamps should last the life of your car, but cost several hundred dollars a pair. If you want other CLIVE vehicles to think you're running HID lamps, you can even buy regular halogens that have a bluish tint. Does she or doesn't she? Only her Acheson Auto Works technician knows for sure.

Over time, plastic headlight covers can get cloudy or yellowed. In fact, AAA reports that nine out of ten headlights are dirty or yellowed, greatly reducing vision. In addition to helping you replace your headlamps, many service centers such as Acheson Auto Works in CLIVE, IA, can restore headlight covers. Headlights can be restored at a fraction of the cost of replacing them.

Acheson Auto Works
8000 UNIVERSITY BLVD
CLIVE, IA 50325
515-223-4300

Acheson Auto Works Advice on What to Pour into Your Vehicle

Changes in vehicle design and manufacture have resulted in changed fluid requirements for our vehicles. With the sophistication of engines, transmissions, differentials, etc., it's best for CLIVE residents to always use the proper type of fluid for their vehicle. Using incorrect fluids can actually damage your engine.

As engines have become more sophisticated, new weights (or grades) of engine oil have been introduced. Today, there is a much wider range of weights for engine oil as well as a variety of formulations for different types of engines.

Transmission fluid, brake fluid and coolant/anti-freeze have changed because the materials that go into making the systems they protect have changed. The fluids in our vehicles generally have two jobs: to lubricate and to prevent corrosion. The fluids formulated for your vehicle are specifically designed to protect the materials that make up its engine parts. Using the wrong fluid may leave some parts vulnerable to corrosion. Further, using the wrong fluids can also void your vehicle's warranty. So Acheson Auto Works recommends CLIVE drivers follow the fluid recommendations in their owner's manuals.

Vehicle fluids, including engine oil, are also designed in special formulas for higher mileage vehicles. These formulas contain additives that help clean older engines and transmissions as well as recondition older seals and gaskets. These fluids are perfectly okay for your vehicle as long as you match the original fluid recommendations in your owner's manual. In other words, a high-mileage oil is fine as long as it is the same weight as the oil recommended by your vehicle's manufacturer.

Good vehicle care always includes proper attention to your vehicle's fluids. Understanding and using correct fluids will keep your vehicle running well and will help prevent early corrosion and wear of vital engine parts.

Talk to your Acheson Auto Works service advisor for more information.

Acheson Auto Works
8000 UNIVERSITY BLVD
CLIVE, IA 50325
515-223-4300